Privacy Policy
Property Panorama, Inc.
PRIVACY POLICY
Updated 4-2-2024
Property Panorama, Inc. recognizes the importance of protecting the personal information you provide to websites owned and/or controlled by Property Panorama, Inc.
1. Types Of Users
Property Panorama has several different roles that could apply to you. Take a moment to determine your role using the definitions below so you can better understand the parts of this privacy policy that are most relevant to you.
Customer. If you have a Property Panorama account for accessing our suite of services including Virtual Tours, digital ad campaigns, social media syndication, Agent Profiles, flyers, and videos, you are a Customer.
Participant. If you visit a landing page, post a public submission, submit information, or participate in some other way with a virtual tour, ad campaign, video, flyer, social media post, contest, poll, or form created by one of our Customers, you are a Participant.
Third Party App User. If you grant information authorization to a Property Panorama created and controlled third party login app as part of your digital marketing or advertising campaign, for example on Facebook, Instagram, Twitter, Google, Linkedin, or others, you are a Third Party App User.
Website Visitor. If you visit one of our websites you are a Website Visitor.
2. Data Collection and Usage
Property Panorama, Inc. gathers the contact information you provide (i.e., personal and business addresses, e-mail address, phone, and fax numbers, firm affiliations and titles) needed to process your transactions, fulfill your requests and maintain our membership records.
We use this information to improve and customize the content and layout of our sites, product offerings, and other communication tools, notify you of relevant products and services, notify you of upcoming events and programs, and track the usage of our sites.
2.1 Types Of Collected Information
Information you provide
Personal Information. For example, name, email address, telephone number, address, social profile links, and other contact details when you create a Property Panorama account, submit a form, grant permissions in a third party app, or your information is shared with us by MLS Vendors.
Billing Information. For example, your credit card when you purchase one of our paid services. This data will be used only to process the transactions you request.
Facebook Page Information. For example, the list of pages you manage on Facebook and information from those pages granted when you authorize our Facebook application.
Third Party Information. For example, access tokens and information related to third party accounts such as Instagram, Twitter, and Linkedin that you have connected to Property Panorama. We may also supplement the information that we collect with information that we obtain from third parties relative to you, including, but not limited to, digital ad network vendors and enterprise customers.
Contracted Third Party Data. For example, Real Estate Agent, Listing, Office, Brokerage, Association, and MLS data provided through our partnerships with Real Estate MLSs, Associations, Brokerages, Offices, and Organizations.
Settings and Account Information. For example, preferences such as default language, time zone, communication preferences, and other information you submit to Property Panorama in the course of using our services.
Campaign Data. If you are a Customer, we collect and store the information from your campaigns on your behalf.
Information we get from your usage of our services
Device and Browser Information. For example, your hardware model, operating system, performance information, IP address, browser type and other identifiers sent along with browser requests.
Log Information. For example, for each request to our servers we record information including the timestamp of the request, the files accessed, IP address, referral URLs, and browser user agent information.
Location Information. For example, we may collect your location based on your IP address or other available identifiers such as third party app information or browser location requests.
Referral Information. For example, when your browser sends us a referral URL indicating that you have visited from a page that has linked to us, we record information about the link that referred you to us.
Tracking Tags. We use tracking tags, in the form of cookies and web beacons, in our websites, advertising campaigns, and emails to collect usage statistics.
Pixel tags. Pixel tags are tiny graphic images - to tell us what parts of the Site and Platform have been visited. Pixel tags also enable us to send email messages in a format that customers can read. And they tell us whether emails have been opened to assure that we are only sending messages that are of interest to our users.
3. How Collected Information Is Used
We use the information we collect from our services to provide and maintain them, provide support for your usage of them, improve them, to develop new services and features, and to protect Property Panorama and our users. We also use the information to carry out other legitimate business purposes, as well as other lawful purposes. For example:
To market and promote our services to you, including combining information about you from third party sources.
To track the success of our advertising campaigns and marketing efforts.
To respond to your online inquiries and requests, and to personalize your website experience.
To analyze site usage and to better understand the preferences of our visitors.
To screen for and prevent undesirable or abusive activity, potentially illegal activity, and to enforce our agreements.
To respond to legal requests or to prevent fraud, we may need to inspect or disclose information we hold about you.
Below we describe additional information usage as it relates to specific types of users.
3.2 Customers
We use your information to fulfill our contractual responsibilities to deliver services to you.
3.3 Participants
Information that is provided as part of a Customer created marketing and/or advertising campaign is controlled and managed by the Customer who created the campaign and is governed by their privacy policy and terms associated with their collection of data in the marketing and/or advertising campaign. We process this data on behalf of the Customer who is the data controller.
3.4 Third Party App Users
When you authorize a Property Panorama created and controlled third party login app, you are providing Property Panorama with the information you have granted access to in the third party app’s authorization dialog. This information is typically: name, username, email, third party identifier, birthday, location, profile picture, and profile link. In this case, Property Panorama is the data controller with respect to the information granted through the third party login app. We use this information to provide you functionality in marketing and advertising campaigns that utilize this capability. For example:
Allowing you to pre-populate your name, email address and other fields in a form.
Allowing you to participate in a marketing and/or advertising campaign that limits functionality to uniqueness by third party identifier.
Allowing you to share, follow, or some other enabled action as part of participation in a campaign
Allowing you to login to your profile in campaigns.
We use a strict Opt-Out policy for sending online notifications regarding services, products and programs.
Property Panorama also engages in remarketing and retargeting to reach people who previously visited the Site, the Platform, or used the Services. Property Panorama utilizes third party pixel tags to gather information for remarketing, re-engagement, or similar audiences on the Site and Platform. Remarketing and re-engagement practices will result in the display of BOOST Digital Ads to Site and Platform users and visitors across the Internet. Additionally, Property Panorama may also utilize third party pixel tags to develop custom audiences for marketing purposes via third party platforms
4. YouTube API Client Terms of Use and Privacy Policies
We rely on services provided by Google Inc. ("Google") such as their YouTube API services, and by using our services such as uploading to YouTube directly from the Site, or opting into YouTube Syndication you agree to give us access to upload to your YouTube account, update the contents of uploaded videos, and display your YouTube channels on our application for you to see. Google's ability to use and share information collected by Google regarding your YouTube API services is subject to Google Privacy Policy http://www.google.com/policies/privacy and Terms of Use http://www.google.com/policies/terms and YouTube's Terms of Service https://www.youtube.com/t/terms and YouTube API Services Terms of Service https://developers.google.com/youtube/terms/api-services-terms-of-service. You have the ability to revoke Property Panorama from having access to your Google account via the Google security settings page at https://security.google.com/settings/security/permissions.
5. How We Share Information
We share information as described below and where individuals have otherwise consented.
Participant Data. If you are a Participant in a Customer campaign, information is collected on behalf of the campaign creator and is shared with that Customer. If you are a Third Party App User, we may also share information that we collect through permissions you grant to our applications.
Service Providers. We may share your information with third party service providers who use the information to provide services to us or process data on our behalf. For example, payment processors, analytics services, advertising services, auditors, advisors, consultants, hosting providers, and our subprocessors.
Affiliates & Business Transfers. We may share collected information with any or our subsidiaries or affiliates, including BOOST Digital Advertising. We may also disclose or transfer the collected information as part of any sale, merger, transfer of assets, acquisition, business restructuring, or similar event.
Legally Required. We may disclose information as required by law.
Protection of Rights. We may disclose information when we believe it necessary to respond to claims asserted against us or, comply with legal process, enforce or administer our agreements and terms, for fraud prevention, risk assessment, investigation, and to protect the rights, property, or safety of our users or others.
6. Cookies, Pixels, & Tracking
We use cookies, pixels, and similar tracking technologies to collect and use information about you, including to serve interest-based advertising. We also utilize third-party services that use tracking technologies when you visit our site. For example, our cookie related technology includes use for:
Essential Website Functionality. Our website requires these cookies in order to fully utilize our services and login to secure areas.
Performance and Functionality. These cookies provide functionality to remember preferences and enhance our functionality but are not strictly required to access our services.
Usage Tracking. We use pixels, cookies, and related tracking technology to measure the performance of our marketing efforts and how you utilize our services. For example, tracking opens and clicks in our emails to you.
Google Analytics, Retargeting, and Ads. We use Google Analytics for Display Advertising. We use Remarketing with Google Analytics to advertise online. Third-party vendors, including Google, show our ads on sites across the Internet. This site and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to this website. Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Google Ads Preferences Manager.
Facebook and Instagram Analytics, Advertising, & Social Features. We use Facebook technologies to customize content and advertising, to provide social media features, and to analyze traffic to our website.
You can choose to remove or disable cookies in your browser settings and you may use browser extensions with our site that limit the ability to set certain types of cookies including those from Google and Facebook.
Publicly Accessible Software Features. Certain elements of your personal information and certain information about your use of our Services are publicly accessible via the provided Services at your request, e.g. your use of digital marketing and advertising could cause your name, images, telephone number, email address, company name, and other user provided information to be displayed at your request on the Internet.
You may follow a link provided on the Site to a third-party website. If you choose to "share" content or to otherwise post information from or via our Services to a third-party website, feature or application, that information will become public and the third party web site may have access to information about you and your use of our Services. Likewise, other users may use these same features to share information about you. We are not responsible for how you use or publish personal data through these or similar features, or how third parties use the features to share information.
7. How Can You Access, Correct, or Remove Your Information
If you are a Customer, you can access and maintain much of the information through your Property Panorama account. Information that is not accessible online can be modified or deleted by contacting us with your request. We may decline to process requests that we find are unreasonable and that we are not legally obligated to fulfill. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
8. Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place physical, electronic, and managerial procedures to safeguard and secure the information we collect. However, no website or Internet transmission is completely secure. We urge you to take steps to keep your personal information safe.
8. Privacy of Children
The Service is intended for a general audience. Company does not seek through the Service to gather personal information from or about children under the age of 13.
WE DO NOT KNOWINGLY SEEK OR COLLECT PERSONAL INFORMATION FROM USERS UNDER THE AGE OF 13. IF WE GAIN ACTUAL KNOWLEDGE THAT WE HAVE INADVERTENTLY GATHERED PERSONAL INFORMATION FROM A USER UNDER THE AGE OF 13, WE WILL PROMPTLY DELETE ANY AND ALL SUCH PERSONAL INFORMATION FROM OUR RECORDS.
9. Contact Us
If you have questions about our privacy policy, please contact us at Support@PropertyPanorama.com.
10. Changes To Our Privacy Policy
If we change our privacy policies, we will update this page. If our changes materially affect your privacy rights, we may provide notice of changes prominently on our website or to your email address of record. Where required by law we will obtain your consent or give you the opportunity to opt out of such changes
11. Unauthorized Use:
All content published on PropertyPanorama.com is property of and copyrighted to Property Panorama, Inc. and may not be used in any way or reprinted without the express written consent from Property Panorama, Inc. Any unauthorized use of content published on PropertyPanorama.com sites will be subject to prosecution and the user will be liable for any damages that occur as a result. Unauthorized use of the PropertyPanorama.com website, content, or our systems including, but not limited to, unauthorized entry into our systems, misuse of passwords and any other information is strictly prohibited. Access to and use of password protected and/or secure areas of the website is restricted to authorized users only. Unauthorized persons attempting to access these areas of the website may be subject to prosecution. You may not use the website or the content in any manner that could damage, disable, overburden, or impair any Property Panorama website or service or interfere with any other party’s use and enjoyment of the website or the content. You shall not introduce, nor permit any person to introduce into the website or content, any code or malicious and hidden mechanisms that would impair the operation of the website or content, our computers, networks or any other devices and software. We reserve the right to disable any unauthorized links or frames and specifically disclaim any responsibility for the content available on any other websites linked to our website.